It has been 2 months since I last posted about Covid-19 and how the lockdowns are impacting our ability to ship games, so I wanted to let you all know how things stand right now.
US / Canada
I am pleased to confirm there are still no restrictions on our US and Canada shipments, which means any orders placed will still be delivered.
This may change in the future, but I will post another update should this happen.
We are now able to ship to the UK again, although the shipping time will be a little slower than usual as our warehouse is running with 20% of their normal staff to maintain a safe working environment.
Our other fulfilment centres have started opening and are now shipping some orders, but unfortunately not to most locations.
Due to the lack of passenger flights travelling the world, the price of shipping to other countries has drastically increased for most destinations and we are seeing surcharges appear and disappear all the time. Due to the constant change, we cannot safely predict which regions can be shipped to and which cannot through our store.
As a result, I am still listing all countries other than the US / Canada / UK as “on hold” and any shipments to these countries will not be sent until the shipping situation improves.
However, I will personally review orders each week and any orders we can ship out that week will be sent.
I am very sorry I can’t offer a clear continuous update and hope you understand this is due to the daily changes in the situation which are well outside of my control.
I am very sorry for this and hope to be able to get games to you again soon.
In the meantime, I hope you stay safe.