It has been 2 months since I last posted about Covid-19 and how the lockdowns are impacting our ability to ship games, so I wanted to let you all know how things stand right now.
US / Canada
I am pleased to confirm there are still no restrictions on our US and Canada shipments, which means any orders placed will still be delivered.
This may change in the future, but I will post another update should this happen.
We are now able to ship to the UK again, although the shipping time will be a little slower than usual as our warehouse is running with 20% of their normal staff to maintain a safe working environment.
Our other fulfilment centres have started opening and are now shipping some orders, but unfortunately not to most locations.
Due to the lack of passenger flights travelling the world, the price of shipping to other countries has drastically increased for most destinations and we are seeing surcharges appear and disappear all the time. Due to the constant change, we cannot safely predict which regions can be shipped to and which cannot through our store.
As a result, I am still listing all countries other than the US / Canada / UK as “on hold” and any shipments to these countries will not be sent until the shipping situation improves.
However, I will personally review orders each week and any orders we can ship out that week will be sent.
I am very sorry I can’t offer a clear continuous update and hope you understand this is due to the daily changes in the situation which are well outside of my control.
I am very sorry for this and hope to be able to get games to you again soon.
In the meantime, I hope you stay safe.
Frank West is a gamer and designer based in Bristol, UK. He published his first board game, The City of Kings, in 2018 and now works on other games and organising events in the local area. His goal? To design and publish games focusing on immersive themes, fun mechanics and beautiful components. If you have any questions or would just like a chat, feel free to get in touch at any time!
18th June 2020 at 10:41 am
any news about my order #SH3291?
Are there problems in shipment to Italy?
19th June 2020 at 12:00 pm
Unfortunately I can’t post details about orders in the comments for security reasons. If you would like to get in touch via the support pages I’ll be happy to respond to an email.
15th July 2020 at 12:59 am
Hi frank. Just picked up a copy of isle of cats and then threw more money at you for a retail edition of city of kings! Semi related question to the above post but I was wondering where on Earth I can get hold of some player overlays for city of kings. Are they likely to come back into print at all? And if so will you be stocking g them in the future?
Many thanks !
6th August 2020 at 5:14 pm
I am very sorry, somehow your comment got auto filtered as spam so it was missed. I’ve just been going through the settings and adjusted them having found this comment.
Thank you for picking up both games! The Anti-Knock sheets should be back in stock within the next 2 weeks.
I hope this helps!